Shipping policy
Shipping Policy
At Mace Traders, we strive to provide fast and reliable shipping to our customers worldwide. Please read our shipping policy carefully to understand our procedures and estimated delivery times.
Shipping Rates
Our shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. We offer competitive shipping rates to ensure that our customers receive their orders quickly and affordably.
Estimated Delivery Times
- Domestic Shipping: 2-4 business days
- International Shipping: 5-10 business days
Shipping Carriers
We use reputable shipping carriers, such as COURIER GUY, PAXI, and UBER COLLECT, to ensure that our packages are delivered safely and efficiently.
Tracking Information
Once your order has shipped, you will receive an email with tracking information. You can use this information to track the status of your package.
Delivery Issues
If you encounter any issues with your delivery, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that your package is delivered to your satisfaction.
Refunds and Returns
Please see our Refund and Return Policy for information on how to return or exchange an item.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We're always here to help.
Thank you for shopping at Mace Traders!
Best regards,
Mace Traders